LEGAL NOTICE

Last updated: 22 August 2026

This website is operated by Pichel E-com, trading under the brand Key & Hide.

1. Company information

Legal business name: Pichel E-com
Trading name / brand: Key & Hide
Registered office: Pastoorsacker 82, 1965SB, Heemskerk
Complaint address: Pastoorsacker 82, 1965SB, Heemskerk
The Netherlands

Chamber of Commerce (KvK) number: 86742825
VAT identification number: [VAT NUMBER]

Email: Info@keyandhide.com
Telephone: 0641109770

Key & Hide is the trading brand through which Pichel Ecom offers and sells products on this website.

The contracting party for purchases made through Key & Hide is Pichel E-com, unless expressly stated otherwise.

2. Website

Website: www.keyandhide.com

The website, online store and related services are operated by Pichel E-com under the Key & Hide brand.

Our e-commerce infrastructure is provided through Shopify and other service providers used to operate our online store.

3. Contact

For general enquiries, customer service or questions concerning an order, please contact:

Key & Hide
Email: Info@keyandhide.com
Telephone: 0641109770

For returns, please use the return instructions and return address provided in our Return & Refund Policy.

Please do not return products to our registered office unless this is also expressly stated as our return address.

4. Intellectual property

Unless otherwise stated, the content available on this website is owned by, licensed to or otherwise lawfully used by Pichel E-com.

This may include:

• the Key & Hide name;

• logos;

• trademarks;

• product names;

• product designs;

• photographs;

• graphics;

• illustrations;

• videos;

• written content;

• product descriptions; and

• website content.

Nothing on this website grants you ownership of any intellectual property rights belonging to Pichel Ecom or another rights holder.

Content may not be copied, reproduced, distributed, modified, published or commercially exploited without prior permission where such permission is required by applicable law.

This does not restrict any use expressly permitted by applicable copyright, trademark or other intellectual property law.

5. Trademarks

Key & Hide and associated branding may constitute trademarks, trade names or other protected commercial identifiers of Pichel Ecom.

Third-party trademarks, company names and logos displayed on this website remain the property of their respective owners.

Use of a third-party name or trademark does not necessarily imply an endorsement, partnership or affiliation unless expressly stated.

6. Website information

We take reasonable care to ensure that information on our website is accurate and up to date.

However, minor errors, omissions or technical inaccuracies may occasionally occur.

Product availability, prices and other commercial information may change from time to time.

Where information forms part of a purchase agreement, the rights and obligations of Key & Hide and the customer are determined by the applicable purchase agreement, our Terms of Service and mandatory consumer law.

Nothing in this Legal Notice limits any statutory rights you may have as a consumer.

7. Product images and colours

We aim to display our products as accurately as reasonably possible.

However, the appearance of colours may differ slightly depending on:

• screen settings;

• device type;

• lighting;

• photography; and

• the natural characteristics of materials such as leather.

Natural variations in genuine leather may include differences in grain, texture, shade and markings.

Further information regarding our products and natural leather characteristics is available in our Terms of Service.

8. External links

This website may contain links to websites or services operated by third parties.

Such links may be provided for convenience or to provide access to relevant services.

Unless otherwise stated, Pichel Ecom does not control independent third-party websites and is not responsible for their content, availability or independent privacy practices.

Visiting third-party websites is subject to the terms and policies of the relevant third party.

9. Liability

Nothing in this Legal Notice excludes or limits liability where exclusion or limitation would be prohibited by applicable law.

Pichel Ecom is responsible for its contractual and statutory obligations to customers in accordance with applicable law.

We are not responsible for losses arising solely from circumstances outside our legal responsibility, including misuse of the website or products, to the extent permitted by law.

For contractual provisions relating to purchases, please refer to our Terms of Service.

10. Privacy and cookies

Information about how we collect and process personal information is available in our:

• Privacy Policy

• Cookie Policy

You can manage non-essential cookie preferences through the Cookie Settings or privacy preferences available on our website.

11. Purchases and consumer rights

Purchases through Key & Hide are subject to our:

• Terms of Service

• Return & Refund Policy

• Shipping Policy

These policies provide information concerning matters including:

• orders;

• payments;

• delivery;

• statutory warranty;

• returns;

• refunds;

• the statutory right of withdrawal; and

• personalised products.

Mandatory consumer rights always remain applicable where they cannot legally be excluded.

12. Applicable law

This website and its operation are governed by Dutch law.

For purchases made by consumers, this does not deprive consumers residing in another country of mandatory consumer protection rights applicable to them where those rights cannot legally be excluded.

13. Changes to this Legal Notice

We may update this Legal Notice when our business information, website, services or applicable legal requirements change.

The most recent version will be published on this website.

The date at the top of this page indicates when this Legal Notice was last updated.

14. Contact details

For questions regarding this Legal Notice, please contact:

Key & Hide
Operated by Pichel E-com

Registered address: Pastoorsacker 82, 1965SB, Heemskerk
Email: Info@keyandhide.com
Telephone: 0641109770
Chamber of Commerce (KvK): [86742825
VAT identification number: [VAT NUMBER]